Shipping
We offer free shipping on all orders over and above R850.
For orders under R850, a flat rate of R85 will apply for delivery.
Jimnojean uses a door to door courier service to ensure fast and direct delivery anywhere in South Africa & worldwide.
For Standard Delivery, our courier service offers delivery from Monday - Friday 08:00am-17:00pm. Please note we will always try an get your order to you as soon as possible.
Johannesburg orders generally have a quicker delivery time as we dispatch from within Johannesburg. All other deliveries can take anything from 7-10 business days to be delivered (unless specified differently on the product pages). We are always available to assist where needed, so don't hesitate to get in touch.
Please note that we cannot be held responsible for late deliveries (including express shipping) as once the parcel has been handed over to the couriers we have no control over deliveries and times.
If you are based in Johannesburg and would prefer to personally collect your order, you are welcome to do so. Please check the 'Collect' option at checkout and we will be in touch with our studio address for you to collect your order at a pre-arranged time. We are based in Bryanston, and will confirm the address after your order has been placed.
Important: if you have not received your order within the communicated time, please let us know. You have 25 days to do so. Any claim not made in writing and within the period stipulated shall be deemed to have been waived and shall lapse.
Express Shipping is available at a rate of R135 per parcel. Any orders placed before 10am on weekdays will be overnighted to you and if your order is placed after 10am, it will be overnighted the following day. If you place an express shipping order on a Friday after 10am, it will be shipped the following Monday. If you require weekend delivery, please let us know so we can quote you for the additional cost. If you need delivery over a weekend, please contact us before ordering so we can get an accurate shipping quote to you first as weekend deliveries vary in price.
Please note that you choose Express Shipping at your own risk. Once the order leaves our studio we have no control over the couriers movements and cannot guarantee they will deliver on any exact date or time.