Jimnojean uses a door to door courier service to ensure fast and direct delivery anywhere in South Africa.
Our courier service offers delivery from Monday - Friday 08:00am-17:00pm. Please note we will always try an get your order to you as soon as possible. Johannesburg orders generally have a quicker delivery time as we dispatch from Johannesburg. All other deliveries can take anything from 2-5 business days to be delivered (unless specified differently on the product pages). We are always available to assist where needed, so don't hesitate to get in touch.
If you are based in Johannesburg and would prefer to personally collect your order, you are welcome to do so. Please check the 'Collect' option at checkout and we will be in touch with our studio address for you to collect your order at a pre-arranged time.
Important: if you have not received your order within the communicated time, please let us know. You have 25 days to do so. Any claim not made in writing and within the period stipulated shall be deemed to have been waived and shall lapse.
We offer free shipping on all orders over and above R750.
For orders under R750, a flat rate of R75 will apply for delivery.
For international shipments please contact us on firstname.lastname@example.org for an accurate shipping quote before proceeding to checkout.