You are welcome to return or exchange your order within 10 days of the date of delivery in its original packaging and condition. Once we are satisfied with the condition of the item, you will be refunded via your original method of payment or have the option to exchange your item.
Exchanges are only allowed for the exact same item (i.e. same item in another colour or print) and/or an item of the exact same value. If you would like an item of a different value from the store, you will have to purchase this separately or wait until you have been refunded.
Unfortunately, we do not accept returns of sale items.
Any shipping fees associated with making returns are the customer's responsibility until the product has been assessed by the Jimnojean team and is in an acceptable condition, the shipping fee will be re-embursed.
If your product is damaged in any way on delivery, please notify us and send us images as proof within 10 days of delivery on email@example.com so we may correct this as soon as possible.
Please note we do not offer returns on earrings, bikini's & edibles.